February 5, 2010
Ask Tourism Tim Warren your Travel and Hospitality Business Marketing and Career Questions
"Tourism Tim's" Travel Marketing Tips
Please let me know your #1 travel and hospitality question on business, marketing, e-marketing, sales, 
management, strategic planning, public relations, career and more. Plus if there's another topic you want covered, or don't like something I've said or done, I want to know that too.
I will personally do my best to offer you answers to your questions, guidance, tools, and no BS advice. I will also tap into my extensive relationships with global travel professionals to get their input and advice to help you too.
4 Comments or Questions on Ask Tourism Tim Warren your Travel and Hospitality Business Marketing and Career Questions »
February 6, 2010
Marian Marbury @ 7:18 am:
How do I get a refund on your ebook? Your website guaranteed a refund if I wasn't 100% satisfied and I'm really not.
February 8, 2010
Lawrence Ochieno @ 6:32 am:
which s' the best marketing techinique of getting upmarket clients?
February 10, 2010
Tim Warren @ 5:09 pm:
Hey Marian. love to help you with your refund if you want, but more importantly, I want to help you succeed.
What is your core travel marketing issue or need that was not met from my ebook "Tourism marketing Success?"
I called and left you a message on Monday Feb. 8th so I can help you.
Sometimes I think the title of this e-book is too broad and maybe you have bigger expectations on this e-book than I can cover in a $49 guide. It is designed to help travel professionals with what I think is one of the top challenges and opportunities for travel professionals today: Sales conversions, especially on your website. All the traffic in the world does not mean diddley Squat if it does not yield solid inquiries, sales and arrivals.
Tim Warren @ 5:25 pm:
Thanks Lawrence for your question on best marketing technique of getting upmarket clients?
I'd love to see your website and what you are offering upscale clients. And here's a few proven strategies to get not only upmarket clients, but more clients in general.
1: Let your clients do your selling for you online 24/7 with audio and video testimonials. Word of mouth always will be the best form of advertising. I use and recommend http://www.audioacrobatnow.com ( free 30day trial offer at this link)
If you use video in your testimonial and the guest looks and sounds upscale and is sitting in an incredible setting, then upmarket prospects will resonate with it.
I also recommend getting your clientele to use upmarket review sites and magazines like Travel and Leisure, Conde Naste, etc. to give you positive reviews.
I have one associate who gave every guest a free subscription to Travel and Leisure magazine, then asked the guests to vote for his tour operation as a top operator. They won and now have a flood of upscale clientele…
2:Provide EXCELLENT CUSTOMER SERVICE and exceptional experiences that astonish your guest with more than they expected. See recommendation #1. Get them to give you a testimonial and refer a friend.